Last reviewed: 29 October 2026
Claremont Construction Limited (“we”, “our” or “us”) is the data controller for the personal information described in this notice. We are committed to handling personal information lawfully, fairly and transparently and to keeping it appropriately secure.
1. Information we collect
Depending on your relationship with us, we may collect and use:
- Identification and contact information, such as your name, job title, organisation, postal address, telephone number and email address.
- Project, tender, contract and supplier information, including correspondence, instructions, quotations, orders, invoices, records of work and information needed to manage construction projects.
- Website and technical information, such as IP address, browser, device and usage information where collected through our website or related services.
- Marketing preferences and records of communications with us.
- Health and safety or site-access information where this is necessary for the safe management of our sites and legal obligations. This may include special category personal data where relevant.
2. How we receive information about you
We may receive personal information:
- Directly from you when you contact us, request information, submit a tender or quotation, enter into a contract, provide services, visit a site or otherwise deal with us.
- From your employer, client, consultant, contractor, subcontractor, supplier or another project participant where they provide your details for a legitimate project or business purpose.
- From publicly available sources and registers where appropriate.
- From service providers that support our website, IT, communications, marketing or business administration.
3. Why we use personal information and our lawful bases
We use personal information only where we have an appropriate lawful basis. The basis depends on the particular purpose and relationship. Our principal purposes include:
- Providing quotations, tendering for work, entering into and administering contracts and delivering construction and related services. We generally rely on contract or legitimate interests.
- Managing relationships with clients, consultants, contractors, subcontractors and suppliers, including project communications, commercial administration, invoicing and payment. We generally rely on contract or legitimate interests.
- Meeting legal and regulatory obligations, including health and safety, taxation, accounting and other record-keeping requirements. We rely on legal obligation where applicable.
- Protecting our business, sites, systems and legal rights, preventing fraud and dealing with claims or disputes. We generally rely on legitimate interests and, where applicable, legal obligation.
- Improving our services, systems and website. We generally rely on legitimate interests, subject to applicable privacy and electronic communications requirements.
- Sending relevant business-to-business marketing communications where permitted. We rely on the lawful basis appropriate to the communication and honour applicable opt-out rights.
- Where we specifically ask for consent, we rely on consent for the stated purpose and you may withdraw that consent at any time.
We do not rely on vital interests or public task as routine lawful bases. If an exceptional situation requires a diƯerent lawful basis, we will assess and document it before processing.
4. Sharing your information
We do not sell or rent personal information. Where necessary for the purposes above, we may share information with:
- Clients, consultants and other members of a project team.
- Contractors, subcontractors, suppliers and professional advisers.
- IT, hosting, communications, document-management, accounting, marketing and other service providers acting on our behalf.
- Insurers, auditors, banks and other professional or financial service providers where relevant.
- Government bodies, regulators, law-enforcement authorities, courts or other parties where disclosure is required or permitted by law.
Where a supplier processes personal information for us, we expect appropriate contractual and confidentiality arrangements to be in place.
5. International transfers
Some of our service providers may process information outside the United Kingdom. Where this occurs, we will use the safeguards required by applicable UK data protection law. Further information about safeguards used for a particular processing activity can be requested using the contact details below.
6. Security
We use appropriate organisational and technical measures designed to protect personal information against accidental or unlawful loss, alteration, disclosure, access or destruction. Access is restricted to people and service providers who need the information for legitimate business purposes.
7. Retention
We keep personal information only for as long as it is reasonably required for the purpose for which it was collected and to meet applicable legal, regulatory, tax, accounting, contractual, insurance and claims requirements. Retention periods therefore vary by record type and project. When information is no longer required, it is securely deleted, destroyed or anonymised in accordance with our records-management arrangements.
8. Your data protection rights
Depending on the circumstances, UK data protection law gives you rights including:
- The right to ask for access to your personal information.
- The right to ask us to correct inaccurate or incomplete personal information.
- The right to ask us to erase personal information in certain circumstances.
- The right to ask us to restrict processing in certain circumstances.
- The right to object to processing in certain circumstances, including certain direct marketing.
- The right to data portability in certain circumstances.
- Where we rely on consent, the right to withdraw that consent at any time.
Withdrawal does not aƯect the lawfulness of processing before withdrawal. There is normally no charge for exercising these rights. We may need to verify your identity before responding. We will respond within the period required by applicable data protection law.
9. Marketing choices
You can ask us to stop sending marketing communications at any time, including by using any unsubscribe option included in our marketing emails or by contacting us using the details below.
10. Contact us
For questions about this Privacy Policy, our use of your personal information, or to exercise a data protection right, please contact:
Claremont Construction Limited
Ashmore Works
Surbiton
Greater London
KT6 5AF
Telephone: 020 8391 4844
11. Complaints
Please contact us first if you have a concern about how we have handled your personal information. You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
WycliƯe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our activities, services or legal requirements. The current version should be made available through our website or on request.
